Final Part - Successfully implementing a Technology Change in your Office: Accountability and Communicate Value

by Samantha Mansfield Samantha Mansfield Implementing new technology is not an overnight project, but does not have to take months or years if you plan and leverage the processes shared in this blog series. In this final step, holding everyone accountable, and I do mean everyone, to leveraging the new technology and process and make sure the reason for the change is continually reinforced. 4) Hold Everyone Accountable: Acknowledge that people are creatures of habit and can easily go back to old ways of doing things, especially when old clients are pressuring staff to do things the old way. Some tips on rolling out the new process: document everything; meet regularly to allow for question and answer time; and make adjustments as needed. a. Stay open to tweaks to the process as it goes live; there will likely be adjustments that will be made when the rubber hits the road, but don?t let this be an excuse to ditch all the efforts. 5) Communicate the Value: Ensure everyone knows the value this new technology brings to them personally, the clients and the firm. This way everyone understands why these changes are taking place. Technology is continually improving and changing. This...

Source: http://www.cpa.com/2014/09/final-part-successfully-implementing-a-technology-change-in-your-office-accountability-and-communica.html

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